No questions asked. No returns necessary.
Our policy is very simple. If you or your pet are not completely satisfied with the ingredients or flavor*, all we ask is that you contact us within 14 days of your purchase to discuss donating your un-used, un-expired portion of food to your favorite local shelter.
All you have to do is send us the receipt of the donation and we'll issue a credit for 100% of your purchase - no questions asked!
Trouble getting a receipt of the donation? No problem, email me, and we can talk about simpler ways to document the donation with your smart phone.
*Limit 1 bag credit, per customer. Consecutive returns must be 90 days apart.